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得獎者
AWARD WINNER

譚穩寶 早期在香港要找貨車司機運送貨物，要致電傳統電台，配對 In the past, people had to phone a call centre if they Starting a Business from Zero and Making
want to hire a truck driver in Hong Kong. As a result of
Innovations Based on the “Basics”
過程需時，形成「客戶找車難，司機收入低」的情況。今時
Matthew TAM 今日，使 用手 機 應 用程 式一 按叫車，當中的方便 與快 捷， the time-consuming matching process, customers found The company has come a long way as it developed from
it difficult to book a truck, and in turn, drivers’ income
全賴一眾科技創新領軍人不斷摸索，帶領行業發展與創新。
the initial two-person “experimental” team to the size it
譚穩寶（Matthew）就是其中一位先驅。 remained low. But nowadays, thanks to the unrelenting is today. Since the beginning of the business, Matthew
Lalamove 聯合創辦人
efforts of innovation leaders who brought novelty to the
Co-Founder, Lalamove has been aware that the key to survival is to design their
創造共享經濟物流新模式 industry, it has become quick and convenient to hire products and adopt an operational strategy from the
秉持解決傳統物流業痛點的初心，Matthew與另一創辦人 trucks with just a mobile phone app at one’s fingertips. user’s perspective. Therefore, when the company first
周勝馥於2013年共同創立Lalamove，利用大數據及獨家演 Matthew Tam is one of those pioneers at the forefront. started, he met with 3,000 users in order to gain an in-
算法，研 發專 門 的 智能 系 統，讓 用 戶透 過平台 快 速 配 對 depth understanding of their needs and the difficulties
司機，提升貨 運市場的運作效率，改善貨車司機與客戶的 Inventing a New Logistics Model under the faced by the industry.
Sharing Economy
體驗，一站式滿足送貨需求。
With the aim of solving the problems that traditionally “The secret to remaining innovative is to embrace a
乘著互聯網高速發展的東風，一年後Lalamove進軍東南亞 beleaguered the logistics industry, Matthew and Shing ‘back to basics’ mentality,” said Matthew, “Don’t dwell on
及內地，其成熟的營運模式及技術優勢，令業務快速複製到 Chow co-established Lalamove in 2013. Using big data past experience and knowledge. Always stay curious.”
其他市場。Matthew說，Lalamove致力創造共享經濟物流 and unique algorithms, they developed a fit-for-purpose He often reminds his team not to be complacent but be
新模式，在互聯網時代提供快捷全面的物流服務。 intelligent system that allows users to quickly match with prepared for rainy days. In order to stay up-to-date, one
drivers on a digital platform. This one-stop solution has must keep moving forward.
創業由零開始 創新源自「歸零」 helped enhance the operational efficiency within the
從最初的二人團隊「摸著石頭過河」，發展到如今的規模， logistics industry, improve the experience for both drivers As of 2021, Lalamove operates in more than 30 cities
途中艱辛一言難盡。從開始創業至今，Matthew深明從用 and customers, and meet the needs of the market. in Asia and Latin America. It also operates under the
戶角度出發思考問題，再倒推產品設計和營運方向，解決用 Huolala brand in 350 cities across mainland China,
戶痛點，才是公司的生存之道。所以在公司剛開始的時候， Riding on the rapid development of the Internet, making it one of the few start-ups in Hong Kong that has
他親自約見了3,000個用戶，深入了解行業苦況，歸納用戶 Lalamove entered the Southeast Asian and mainland emerged into a unicorn company. “We have still got a lot
需求。 markets a year later. Its mature business model and of room for improvement, and need to continue making
technical advantages enabled quick expansion to other innovative breakthroughs. Our success will be achieved
Matthew說，保持創新的秘訣，是懷抱「歸零」心態，千萬 markets through replication. “Lalamove is committed one day when Lalamove becomes a global household
不要被 過往的經驗及認知「綁架」，永遠保 持好奇心。他 to introducing a new logistics model under the sharing name for delivery platform,” added Matthew.
經常提醒團隊不能自滿，要居安思危，時刻追求進步，才不會 economy, while introducing a high-speed and all-rounded
被時代淘汰。 logistics service in the Internet era,” said Matthew.
懷抱「歸零」心態
截至2021年，Lalamove的業務遍布亞洲和拉丁美洲超過
就是創新的秘訣。 30個城市，在內地350個城市以貨拉拉品牌營運，是香港少數
Back to basics is the 晉身獨角獸行列的初創企業之一。Matthew謙虛地說，「我們 關於得獎者
仍有很多進步的空間，需要不斷創新與突破。當全世界提起
secret of innovation. 貨運平台，就會想起Lalamove，才能算是成功。」 About The Winner

The InnoStars Award 27