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“Don’t know”
                                   Gaps                    Significantly   Slightly   No change  Slightly   Significantly   or   Final score
                                                           worsened   worsened            improved   improved   “no opinion”
                                                                   (5) Gerontech market
                15     Hong Kong’s small gerontech market
                                                               1          6        24        8          1           0
                       size limits the profit potential of the local                                                           0.05
                                                             (2.5%)     (15%)     (60%)     (20%)     (2.5%)       (0%)
                       gerontech industry.
                16     Gerontech products lack variety and are not
                       customised to user needs. For example,
                                                               0        (10%)    (37.5%)   (42.5%)     (5%)        (5%)        0.45
                                                                                                        2
                                                                          4
                                                                                   15
                                                                                             17
                                                                                                                    2
                       whereas there are a wide variety of baby
                    Producer  carriages, wheelchair users are only offered
                                                              (0%)
                       two options, i.e., mechanical or electronic.
                17     Gerontech companies face a host of risks
                       when renting products. For example, when
                       companies reclaim products from low-income   1     3        16        15         1           4
                       elders who cannot keep up with rental costs,   (2.5%)  (7.9%)  (36.8%)  (37.5%)  (2.5%)    (10%)        0.33
                       they run the risk of negative press coverage.
                       This in turn reduces investors’ willingness to
                       fund the rental market.
                18     The price of gerontech products in Hong   2        5        14        17         0           2          0.21
                       Kong is too expensive.                 (5%)     (12.5%)    (35%)    (42.5%)     (0%)        (5%)


                       The application process of gerontech
                19     subsidies is complex and  time-consuming.
                    Consumer  Thus, residential care homes are likely   (0%)  (17.5%)  (30%)  (27.5%)  (10%)       (15%)       0.35
                                                                                   12
                                                                                                        4
                                                                                             11
                                                                                                                    6
                                                               0
                                                                          7
                       to opt for hiring more staff instead of
                       buying gerontech.
                20     Elders have a preference for products they
                       are familiar with. Their unfamiliarity with   1    4        13        16         4           2          0.47
                       gerotechnology and their fear of being   (2.5%)  (10%)    (32.5%)    (40%)      (10%)       (5%)
                       deceived deter them from using gerontech.

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